Legal Documents

Signature NX Group Limited · Company No. 202600279

Anti-Spam Policy

Communications

Signature NX Group Limited ("the Company", "we", "our", or "us") maintains a strict zero-tolerance approach toward unsolicited communications, including unsolicited bulk email and commercial messaging ("Spam"). This Anti-Spam Policy outlines the standards and practices governing the use of our services in relation to electronic communications.

1. Prohibition of Spam

Users, clients, affiliates, introducing brokers (IBs), and any third parties acting on behalf of the Company are strictly prohibited from using our services to create, send, distribute, or facilitate the delivery of Spam. This applies to all forms of electronic communication, including email, messaging platforms, and other digital channels.

2. Permitted Communications

The Company permits the sending of communications only where:

  • The recipient has provided clear and verifiable consent (opt-in) to receive such communications; or
  • The communication is strictly transactional or service-related, including but not limited to account updates, security notifications, or operational messages.

All marketing-related communications must include a clear and functional unsubscribe mechanism, allowing recipients to opt out at any time.

3. Prohibited Practices

The following activities are strictly forbidden when using our services:

  • Use of invalid, non-existent, or misleading domain names
  • Falsification, manipulation, or forging of email headers or routing information
  • Sending messages through third-party servers or domains without proper authorization
  • Concealing or misrepresenting the origin or transmission path of any communication
  • Use of deceptive subject lines or misleading content
  • Harvesting, scraping, or unauthorized collection of email addresses or personal data
  • Sending communications to individuals who have not provided consent or who have opted out
  • Any activity that violates applicable laws, regulations, or this Policy

4. Affiliate and Third-Party Responsibility

Affiliates, introducing brokers (IBs), and marketing partners must fully comply with this Anti-Spam Policy at all times. The Company does not permit affiliates or third parties to conduct unsolicited marketing campaigns on its behalf. All partners are required to:

  • Use only permission-based marketing practices
  • Maintain proper records of user consent
  • Immediately honor unsubscribe requests

Signature NX Group Limited reserves the right to monitor affiliate activity and suspend or terminate partnerships in cases of non-compliance.

5. System Integrity and Fair Use

Users must not use our systems or services in a manner that could damage, disable, overburden, or impair our infrastructure or interfere with other users' access and experience.

6. Enforcement and Penalties

Violation of this Anti-Spam Policy may result in immediate action, including but not limited to:

  • Suspension or termination of accounts or services
  • Termination of affiliate or IB agreements
  • Legal action where applicable

The Company reserves the right to cooperate with regulatory authorities and law enforcement agencies in investigating and prosecuting violations.

7. Legal Compliance

All users and partners must comply with applicable anti-spam and electronic communications laws, including:

  • The CAN-SPAM Act (United States)
  • Canada's Anti-Spam Legislation (CASL)
  • The Privacy and Electronic Communications Regulations (United Kingdom)
  • The EU ePrivacy Directive and applicable data protection laws
  • Other relevant international laws and regulations

8. Reporting Violations

If you believe that you have received unsolicited communications related to Signature NX Group Limited, please report the incident to: support@sngmarkets.com. All reports will be reviewed and investigated promptly.

Privacy Policy

Data & Privacy

Signature NX Group Limited is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access our website, products, and services.

By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of personal data:

Personal Identification Information

  • Full name
  • Date of birth
  • Nationality
  • Identification documents (e.g. passport, ID card)

Contact Information

  • Email address
  • Phone number
  • Residential address

Financial Information

  • Bank account details
  • Payment method information
  • Transaction history

Technical Data

  • IP address
  • Device type and browser information
  • Login data and usage activity

Trading and Account Data

  • Trading history and activity
  • Account preferences
  • Risk profile and investment experience

2. How We Use Your Information

  • To create and manage your trading account
  • To process deposits, withdrawals, and transactions
  • To verify your identity (KYC / AML compliance)
  • To provide customer support and respond to inquiries
  • To improve our services, systems, and user experience
  • To send transactional communications related to your account
  • To send marketing and promotional materials (only where consent is provided)
  • To comply with legal and regulatory obligations

3. Legal Basis for Processing

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests, provided such interests do not override your rights

4. Sharing and Disclosure of Information

We may share your information with:

  • Payment service providers and financial institutions
  • Identity verification and compliance service providers
  • Affiliates, introducing brokers (IBs), and business partners (for account-related purposes only)
  • IT and infrastructure service providers
  • Regulatory authorities, law enforcement, or government bodies where required

We do not sell your personal data to third parties.

5. International Data Transfers

As an international business, your data may be transferred to and processed in jurisdictions outside your country of residence. We take reasonable steps to ensure that such transfers comply with applicable data protection laws and that your data remains protected.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this Policy
  • Comply with legal, regulatory, and compliance requirements
  • Resolve disputes and enforce agreements

When data is no longer required, it will be securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict certain processing activities
  • Withdraw consent for marketing communications at any time

Requests can be submitted to our support team using the contact details below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Marketing Communications

We may send marketing communications where you have provided consent. All marketing messages will include a clear option to unsubscribe.

You may opt out of receiving marketing communications at any time without affecting your account or services.

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality.

You may control or disable cookies through your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

12. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website.

13. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Email: support@sngmarkets.com

Terms & Conditions

Usage

These Terms and Conditions ("Terms") govern your access to and use of the services provided by Signature NX Group Limited. By accessing or using our services, you agree to be legally bound by these Terms.

1. Services

The Company provides online trading services, including Contracts for Difference (CFDs), educational materials, and related tools. We do not guarantee profitability or investment success.

2. Eligibility

By using our services, you confirm that:

  • You are at least 18 years old
  • You have the legal capacity to enter into binding agreements
  • You are not located in a jurisdiction where such services are restricted or prohibited

3. Account Registration

Users must provide accurate and complete information during registration. The Company reserves the right to verify identity and request supporting documentation (KYC). Failure to provide accurate information may result in account suspension or termination.

4. Trading Risks

Trading CFDs involves significant risk and may not be suitable for all investors. You may lose all or more than your initial investment. You acknowledge full responsibility for your trading decisions.

5. Deposits and Withdrawals

  • Users may fund accounts via approved payment methods
  • Withdrawals are subject to verification and compliance checks
  • The Company reserves the right to delay or refuse transactions in cases of suspected fraud or regulatory concerns

6. Prohibited Activities

Users agree not to:

  • Engage in fraudulent, abusive, or illegal activity
  • Manipulate trading systems or exploit technical errors
  • Violate any applicable laws or regulations
  • Breach the Company's Anti-Spam Policy

7. Affiliate and IB Relationships

Affiliates and Introducing Brokers (IBs) must comply with all applicable laws and Company policies. The Company is not responsible for misleading representations made by affiliates. Violations may result in termination and forfeiture of commissions.

8. Intellectual Property

All content, systems, and materials provided by the Company remain its intellectual property and may not be copied or redistributed without permission.

9. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for trading losses, system interruptions or delays, or indirect or consequential damages.

10. Termination

We reserve the right to suspend or terminate accounts at our discretion, particularly in cases of policy violations or regulatory concerns.

11. Amendments

We may update these Terms at any time. Continued use of services constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by applicable international laws and the jurisdiction of incorporation, unless otherwise required by regulation.

Risk Disclosure

Important Notice

Trading Contracts for Difference (CFDs) and other leveraged financial instruments carries a high level of risk and may not be suitable for all investors.

Leverage Risk

Leverage can amplify both profits and losses. Small market movements may result in substantial losses.

Market Volatility

Financial markets can be highly volatile and unpredictable.

Loss of Capital

You may lose all or more than your initial investment.

Liquidity Risk

Certain market conditions may prevent execution of trades at desired prices.

Technical Risk

System failures, internet disruptions, or platform delays may impact trading.

No Investment Advice

The Company does not provide investment, legal, or tax advice.

By using our services, you acknowledge that you understand and accept these risks.

AML & KYC Policy

Compliance

Signature NX Group Limited is committed to preventing money laundering, terrorist financing, and fraud.

1. Customer Identification (KYC)

We require all clients to verify their identity through:

  • Government-issued identification
  • Proof of address
  • Additional verification where necessary

2. Monitoring and Due Diligence

We monitor transactions for suspicious activity and may request additional documentation.

3. Suspicious Activity

The Company reserves the right to suspend accounts, block transactions, and report suspicious activity to relevant authorities.

4. Risk-Based Approach

We apply enhanced due diligence to high-risk clients and jurisdictions.

5. Record Keeping

We maintain records in accordance with applicable regulatory requirements.

Cookie Policy

Technical

What Are Cookies

Cookies are small text files stored on your device to improve website functionality and user experience.

Types of Cookies We Use

  • Essential cookies (required for operation)
  • Performance cookies (analytics and usage tracking)
  • Functional cookies (preferences and settings)

How We Use Cookies

We use cookies to improve website performance, analyze user behavior, and enhance security.

Managing Cookies

You may disable cookies through your browser settings. However, some features may not function properly without them.

Disclaimer

General

All information provided by Signature NX Group Limited is for general informational purposes only and does not constitute financial, investment, legal, or tax advice.

We do not guarantee the accuracy or completeness of any information provided. Trading involves risk, and past performance is not indicative of future results. Users are solely responsible for their decisions and actions.

Client Agreement

Account Creation

This Client Agreement ("Agreement") is entered into between Signature NX Group Limited ("Company") and the individual or entity ("Client") using our services. By opening an account or using our services, you confirm that you have read, understood, and agreed to be bound by this Agreement.

1. Nature of Services

The Company provides access to online trading services in Contracts for Difference (CFDs) and related financial instruments. We act strictly as an execution-only service provider. We do not provide investment advice, portfolio management, or guarantees of performance.

2. Client Classification

Clients may be classified based on regulatory and internal criteria, including experience, jurisdiction, and risk profile. We reserve the right to change client classification where required.

3. Account Opening and Verification

To open an account, you must complete identity verification (KYC) and provide accurate personal information. We may reject, suspend, or close accounts at our sole discretion where compliance requirements are not met.

4. Client Responsibility

You are solely responsible for all trading decisions and outcomes on your account. You agree to ensure that:

  • Your account credentials remain secure
  • All activity under your account is authorized by you
  • You comply with all applicable laws in your jurisdiction

5. Execution of Orders

The Company executes client orders on a best-effort basis through available liquidity providers and systems. We do not guarantee execution at specific prices due to market volatility and liquidity conditions.

6. Pricing and Market Conditions

Prices displayed on the platform are indicative and may differ from actual execution prices. In fast-moving markets, slippage, requotes, or partial fills may occur.

7. Deposits, Withdrawals, and Funds

All deposits and withdrawals are subject to verification and compliance checks. We may delay, reject, or reverse transactions where necessary for anti-money laundering compliance, fraud prevention, or regulatory obligations. Funds must originate from accounts in the Client's own name.

8. Fees and Charges

The Client agrees to pay all applicable spreads, commissions, swap fees, and other charges as displayed on the platform or communicated by the Company. We reserve the right to update fees with prior notice.

9. Market Risk and Losses

Trading CFDs involves high risk. You acknowledge that losses may exceed deposits and you accept full responsibility for all trading outcomes.

10. Prohibited Conduct

You agree not to engage in:

  • Fraudulent or deceptive trading activity
  • Abuse of trading systems or arbitrage exploitation
  • Money laundering or illegal activity
  • Circumvention of compliance checks

11. Suspension and Termination

We may suspend or terminate your account immediately if you breach this Agreement, suspicious activity is detected, or required by regulators or payment providers. Termination does not affect obligations already incurred.

12. Liability Limitation

To the maximum extent permitted by law, the Company is not liable for trading losses, system downtime or technical failures, delays in execution or data transmission, or indirect or consequential losses.

13. Force Majeure

We are not responsible for failures caused by events beyond our control, including but not limited to market disruptions, internet failures, war, or regulatory actions.

14. Amendments

We may update this Agreement at any time. Continued use of services constitutes acceptance of any updated version.

15. Governing Law

This Agreement shall be governed by the laws applicable to the Company's jurisdiction of incorporation, unless otherwise required by regulation.

16. Final Acknowledgement

By using our services, you confirm that you understand the risks involved in CFD trading and accept full responsibility for your trading activity.

Conflict of Interest Policy

Governance

Signature NX Group Limited is committed to acting fairly, honestly, and in the best interests of its clients. This Policy outlines how we identify, manage, and mitigate conflicts of interest that may arise in the course of providing our services.

1. Purpose

The purpose of this Policy is to ensure that any actual or potential conflicts of interest are identified early and managed in a manner that prevents unfair treatment of clients or market abuse.

2. Scope

This Policy applies to the Company and its directors, employees, and contractors; affiliates, introducing brokers (IBs), and marketing partners; and any third parties acting on behalf of the Company.

3. Definition of Conflict of Interest

A conflict of interest arises where the interests of the Company, its personnel, or its partners may differ from or compete with the interests of a client, potentially affecting fairness, objectivity, or decision-making.

4. Potential Sources of Conflict

  • Incentive-based remuneration structures for affiliates or IBs
  • Revenue sharing arrangements linked to trading volume or client activity
  • Marketing partners promoting services without proper disclosure
  • Access to non-public client information by authorized personnel
  • Execution of client orders in a manner that could create unequal outcomes between clients or the Company

5. Management and Mitigation Measures

  • Clear separation between client execution and commercial teams
  • Monitoring of affiliate and IB activity to ensure compliance with policies
  • Requirement for affiliates and IBs to disclose their commercial relationship with the Company
  • Internal controls to prevent misuse of client data
  • Fair execution practices designed to treat all clients equally
  • Regular compliance reviews and oversight procedures

6. Affiliate and IB Disclosure Requirements

All affiliates and introducing brokers must clearly disclose their relationship with Signature NX Group Limited, avoid misleading or exaggerated marketing claims, refrain from offering unauthorized financial advice, and comply with all applicable laws and Company policies. Failure to comply may result in suspension or termination of partnership agreements.

7. Client Awareness

Clients are informed that third-party affiliates and IBs may receive commissions or compensation based on client activity. This may create potential conflicts of interest, which the Company actively manages through oversight and compliance controls.

8. Monitoring and Review

The Company regularly reviews its internal systems, partner activities, and business arrangements to identify and address potential conflicts of interest. This Policy is updated as necessary to reflect operational or regulatory changes.

9. Disclosure and Transparency

Where a conflict of interest cannot be reasonably avoided, the Company will disclose the nature of the conflict to affected clients and take appropriate steps to mitigate its impact.